Dragonfly long necklace
Free brasso polishing liquid on checkout
Life long after sales service | Hassle free exchanges
PARTIAL COD
AVAILABLE
CRYSTAL / PEARL /
RUDRAKSH CERTIFICATIONS
DELIVERY
TIMELINES
WORLDWIDE
SHIPPING
EASY RETURNS,
REFUNDS & EXCHANGES
PRODUCT
FAQ
GIFT WRAP
& PACKAGING
PARTIAL COD
AVAILABLE
CRYSTAL / PEARL /
RUDRAKSH CERTIFICATIONS
DELIVERY
TIMELINES
WORLDWIDE
SHIPPING
EASY RETURNS,
REFUNDS & EXCHANGES
PRODUCT
FAQ
GIFT WRAP
& PACKAGING
Our brass jewelry is nickel-free, hypoallergenic, and safe for sensitive skin.
Care Instructions:
A complimentary Brasso liquid is included with your order — simply use it with a soft cloth to gently clean and restore shine.
In the future, you can also clean your brass jewelry using lime/lemon or Pitambari powder.
Keep away from excessive sweat, perfumes, acidic substances, and harsh chemicals.
Remove before bathing, showering, or swimming.
With a little care, your Soul Works brass pieces will stay beautiful for years to come ✨
At SoulWorks, every purchase creates a ripple of positive change.A portion of the profits from every order is dedicated to causes close to our heart — supporting animal welfare, empowering women, and helping educate the girl child.
Together, we can make a meaningful difference, one purchase at a time.
At SoulWorks, everything made with love should be loved. If you're not completely satisfied, we're here to help.
Returns, Refunds & Exchanges
- Request within 7 days of delivery.
- A ₹150 reverse pickup & processing fee applies to all returns, refunds, and exchanges.
- International orders are non-refundable.
- Address changes are chargeable at ₹150.
The refund/exchange process can be availed only once per order.
Once an exchange item has been dispatched, no further returns, refunds, or exchanges will be accepted for the exchanged item.
All exchanges are processed only after photo/video confirmation with the customer. The exchange item will be dispatched only after the customer has reviewed the confirmation and provided approval.
Once the customer approves the photo/video confirmation, the exchange is considered final.
Exchanges & Store Credit
- Exchange for another product or opt for store credit with lifetime validity, redeemable online or offline.
- Refund & Exchange Policy
The refund/exchange process can be availed only once per order.
Once an exchange item has been dispatched, no further returns, refunds, or exchanges will be accepted for the exchanged item.
All exchanges are processed only after photo/video confirmation with the customer. The exchange item will be dispatched only after the customer has reviewed the confirmation and provided approval.
Once the customer approves the photo/video confirmation, the exchange is considered final.
Sale Items
- Sale purchases are not eligible for return or exchange.
Manufacturing Defects
- Report defects within 48 hours of delivery for a replacement.
Return Conditions
Products must be unused, in original condition, and returned with original packaging.
- Shipping charges are non-refundable.
Place your return request here:
https://soulworks.clickpost.ai/en/returns
For assistance, contact:
📧 support@soulworks.co
📱 +91 77770 18749
