Refund - Returns Policy

At SoulWorks, everything made with love should be loved. If you're not completely satisfied, we're here to help.

Returns, Refunds & Exchanges

- Request within 7 days of delivery.
- A ₹150 reverse pickup & processing fee applies to all returns, refunds, and exchanges.
- International orders are non-refundable.
- Address changes are chargeable at ₹150.

Exchanges & Store Credit

- Exchange for another product or opt for store credit with lifetime validity, redeemable online or offline.

Sale Items

- Sale purchases are not eligible for return or exchange.

Manufacturing Defects

- Report defects within 48 hours of delivery for a replacement.

Return Conditions

• Products must be unused, in original condition, and returned with original packaging.
  - Shipping charges are non-refundable.

Place your return request here: 
https://soulworks.clickpost.ai/en/returns

For assistance, contact:
📧 support@soulworks.co
📱 +91 77770 18749